1. Our Privacy Pledge
At rummy-club.com, we respect your personal privacy. We know how frustrating it is when websites sell phone numbers to spam callers or loan telemarketers. We make a simple promise: we will never sell, rent, or trade your phone number, email address, or banking data to any outside marketing company.
This policy details exactly what information is collected when you visit our website or use the Rummy Club mobile app, and how it is protected.
2. What Information We Actually Collect
We only collect information that is strictly required to run your gaming account safely:
- Mobile Phone Number: Used to generate SMS OTP codes so that only you can log into your account.
- Payment & Payout Details: When you deposit or withdraw funds, your UPI ID or bank account details are securely transmitted to authorized payment aggregators to credit your money.
- Device & IP Information: Your device model, operating system version, and IP address are checked to ensure you are playing from a permitted Indian state and to stop multi-accounting bots.
- Crash & Performance Telemetry: Anonymous logs that tell our developers if an app crash happened, helping us release fast bug fixes.
3. How We Use This Information
- To verify that you are a real player aged 18 or above.
- To enforce state geofencing rules and comply with Indian state regulations.
- To process withdrawal payouts accurately without sending money to the wrong account.
- To assist you via customer support when you raise a deposit or payout ticket.
4. How Your Data Is Protected
We use standard banking-grade security measures across all our servers:
- 256-Bit SSL Encryption: Every byte of data passing between your smartphone and our game servers is encrypted using modern TLS protocols.
- Tokenized Payments: We do not store your debit card numbers or bank net banking passwords. Payments are handled through RBI-licensed payment aggregators.
- Restricted Server Access: Only a small group of verified support engineers has access to operational logs to resolve player tickets.
5. Your Rights & Account Deletion
You have full control over your profile. At any time, you can:
- Request an update or correction to your registered profile details.
- Request permanent closure of your Rummy Club profile and removal of non-financial historical records.
- Opt out of marketing SMS notifications by updating your notification settings in the app.
6. Contacting Our Data Privacy Team
If you have any questions about this privacy statement or wish to request data removal, email us at:
Email: support@rummy-club.com (Subject: "Data Privacy Inquiry")