In-App Live Chat
The fastest way to get help. Chat directly with an agent inside the Rummy Club mobile app.
Open App ChatEmail Support Desk
For transaction issues or account recovery, email our team with your registered phone number.
support@rummy-club.comOfficial Telegram Channel
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@Teenpattiofficial0001Before You Submit a Ticket
- Delayed UPI Deposit: If money was debited but chips haven't arrived, please wait 15 minutes. UPI bank gateways usually reconcile automatically. If still missing, share the 12-digit UTR number below.
- SMS OTP Not Arriving: Check that your phone is not in 'Do Not Disturb' mode and has active cellular network reception. Wait 60 seconds before tapping 'Resend OTP'.
- Withdrawal Pending: Withdrawals normally settle within 15 minutes. If pending during bank holiday hours, please allow up to 2 hours for IMPS bank batch processing.
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